Reading Area Community College’s (RACC) Workforce & Continuing Education team strives to be responsive in addressing employer-identified training gaps and providing high-quality customized training. Workforce training is the key to developing the Berks County labor force and enhancing employee performance, reducing employee turnover, and improving company culture. Bridging the communication gap in the workplace is vital to improve productivity for employers and employees in Reading and Berks County.
To help bridge the communication gap in the workplace, RACC developed two custom training courses that are structured to upskill the conversational skills of employees. A 40-hour ESL for the Workplace training course is designed to help employees improve their reading, writing, and speaking in English, which can increase productivity and build a better rapport with coworkers. The four-week Spanish for the Workplace training is designed to help bridge the gap between English and Spanish-speaking supervisors and coworkers leading to more effective communication. Spanish language skills training can include basic workplace conversations, job expectations and performance discussions, safety and emergency dialogs, and many more scenarios.
RACC Associate Vice President of Workforce & Continuing Education, Auria Bradley, has collaborated with various employers to assess and develop customized curriculum to meet specific employer workplace needs. Most recently, she collaborated with CASA of Berks County volunteers, board members, and staff in learning about the Hispanic culture, language, and diversity equity and inclusion training to provide techniques and strategies for reaching children of Hispanic families in foster care. Her team of experienced trainers strive to educate and provide individuals and organizations with the communication tools needed to improve daily workplace communication.
Reading Area Community College